Provider Credentials with Overlapping Dates

When Enable Provider Credential Billing is not enabled in Enterprise Preferences > General, a provider can have multiple entries for the same credential type with overlapping dates.

For example:

• Dr. Smith obtained a State License on 11/01/2016. The license is effective from 11/01/2016 - 12/31/2017.
• Dr. Smith renewed the State License on 10/15/2017. The renewed license is effective from 11/01/2017 - 12/31/2018.

In the above example, two entries can be made on the Modify Provider Information > Credentialing tab for State License, even though the effective date for the renewed license falls within the date range on the original license.

When Enable Provider Credential Billing is enabled in Enterprise Preferences > General, a provider cannot have multiple entries for the same credential type with overlapping dates.

Using the same example above, the following prompt displays when a second entry is made on the Modify Provider Information > Credentialing tab for State License with an effective date that falls within the date range on the original license: Effective/Expiration dates overlap with [Credential Name - Number].