Processing of Automatic Payment Collections Accounts for Payment

Processing of Automatic Payment Collections (APC) accounts for payment is based on a practice’s regular statement cycle and involves the following key steps:

• APC statement file is generated manually or automatically using the NextGen® Background Business Processor. These statements cannot be created on demand.
• Use the Statements Options window in NextGen® Enterprise PM and the Job Properties window in NextGen® Background Business Processor to generate the APC statement.
• After you upload the APC statement file to NextGen® EDI, the file follows the same process as regular statements and is sent to the print statement vendor who prepares an image for NextGen® Pay powered by InstaMed.
  

• The image file is sent to NextGen® Pay powered by InstaMed, and NextGen® Pay powered by InstaMed sends notifications to all accounts that are identified in the APC statement file. This notification is based on the account preference of email or text message.
• Based on the number of days after the notification is sent, NextGen® Pay powered by InstaMed processes the payments and returns patient pay ERA file for downloading to NextGen® Enterprise PM. Your practice can now set up this job to run from NextGen® Background Business Processor or the practice can manually retrieve the file from NextGen® EDI.