Printing Account-Level Receipts

Help Guide for NextGen® Enterprise PM 8

Print On-Demand Account-Level Receipts

Open NextGen® Enterprise PM On the main toolbar, select Account Account Lookup Button. The Account Lookup window opens. Enter the search criteria data, then select Find. Person and employer accounts that match the search criteria appear in the Account List section of the Account Lookup window. Double-click the account to open. The Account Profile window opens. Select the Account Summary tab. Right-click a transaction, and then select Account Receipt. The Print Account Receipt window opens. Select Print. A message appears stating that the printing of the account receipt is in progress. Note: You can also print receipts on demand from the Payment Entry window. You can post and save the payment, and then print the receipt. Parent topic: Printing Account-Level Receipts

Help Guide for NextGen® Enterprise PM 8

Configuring the Header and Footer for Multi-page-Account Receipts

Printing of multiple pages could be inconvenient to a given practice that has encounters with multiple charges and transactions resulting in multi-page-account receipts. In NextGen® Enterprise PM, you can print the standard header on the first page and the standard footer on the last page for multi-page-account receipt. You can choose the printing options for Header/Footer Display Options from Forms under Preference List in the Practice Preferences window. Note: You can also use this printing setting for statements, budget statements, and invoices. Practice Preferences Forms Parent topic: Printing Account-Level Receipts

Help Guide for NextGen® Enterprise PM 8

Employer Accounts Overview

You can create an employer account when the employer is selected as the guarantor on a patient’s encounter for the first time. You can also generate statements for the employer’s account that include encounters with outstanding self-pay balances. A guarantor can have only one account applicable for one or more patients, each with one or more encounters. For example, an employer is a guarantor on several encounters for the employees who are seen for pre-employment physicals or drug screens. An employer account can also be manually created for an employer that billed by invoice. For example, the practice may participate in a flu shot clinic conducted at an employer’s facility and that employer is billed by invoice for the flu injections provided to their employees. NextGen® Enterprise PM assigns each account a unique account number that you can find on the employer's Account Profile window. The account number is printed on statements and invoices sent to the employer. The Account Profile

Help Guide for NextGen® Enterprise PM 8

Components of Account Receipt

The standard account receipt header includes the following information: Fields Description Header Make Checks Payable To Displays the practice name and address. Note: This section is replaced with a practice or company logo if imported from the File > Tools > Image Explorer. ADDRESSEE Displays the guarantor name and address. IF PAYING BY CREDIT CARD, FILL OUT BELOW Displays the requirements for credit card details. REMIT TO Displays the practice name and address. Message Displays the header message from Practice Preferences > Itemized Bills Body DATE Displays the date of main transaction in the first row, and the date of service in the other rows ACCT/PATIENT NAME Displays the guarantor name and the patient name. ENC/INV Displays the invoice numbers and service sequence followed by the encounter number, and service sequence. DESCRIPTION Displays the main transaction in the first row, service item codes in the remaining rows; and if applied, the unapplied amount in the last row. PYMT ON

Help Guide for NextGen® Enterprise PM 8

Enter a Transaction for an Account

Open NextGen® Enterprise PM. On the main toolbar, select Posting . The Batch Posting window opens. Double-click the batch header record. The Payment Entry window opens. In Source/Acct, select Account. In Account, enter the first few letters of the account name or select Account Lookup . Account records matching the search criteria appear in the Account list. Note: A status indicator for the data retrieval appears for an account with more than 100 line items. Large Account mode activates when more than 1000 items are retrieved and displayed. For more information on the number of line items displayed in the Large Account mode or modifying the number of line-items, contact NextGen Healthcare Support. Double-click the desired account. In Pay Amt, enter the payment amount. NextGen Healthcare displays Account Payment as the pay code. If necessary, enter an adjustment amount in the Adj Amt field. NextGen Healthcare displays Account Adjustment for the adjustment code. Select Recalc, and then s

Help Guide for NextGen® Enterprise PM 8

Print a Credit Card Receipt

A credit card receipt can now be printed from the Payment Entry window. The Print menu includes the new option CC Processing Receipt. You can print a receipt for either posted or unposted credit card payments. On the Payment Entry window, complete the following fields: In the Payer field, select Patient. In the Pay Code field, select the electronic payment's transaction code. In the Pay field, enter the dollar amount of the payment. Note: The CC Pay button becomes active after the Payer, Pay Code, and Pay fields are populated. Complete the payment transaction for your vendor. Ask the Patient to e-sign. Click the Print icon. The receipt prints and an archived copy of the receipt is stored at the account level for source account, budget, or invoice transactions. Review the fields that are printed on the receipt. All information on the receipt is pulled from the patient's account. Parent topic: Print and View Options for Credit Card Receipts

Printing Account-Level Receipts

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Print On-Demand Account-Level Receipts

Configuring the Header and Footer for Multi-page-Account Receipts

Employer Accounts Overview

Components of Account Receipt

Enter a Transaction for an Account

Print a Credit Card Receipt

Print On-Demand Account-Level Receipts

Configuring the Header and Footer for Multi-page-Account Receipts

Employer Accounts Overview

Components of Account Receipt

Enter a Transaction for an Account

Print a Credit Card Receipt