NextGen Knowledge Center

Key in Credit Card Data to collect a Payment

NextGen® Pay powered by InstaMed processing enables you to manually enter credit card data when applying a payment to a patient's account.
  1. To open thePayment Entrywindow, do the following:
    1. InNextGen® Enterprise PM, clickPosting.
      TheBatch Postingwindow opens.
    2. Right-click a batch and selectActive Batch.
    3. Double-click the active batch.
      ThePayment Entrywindow opens.

  2. Select the relevant patient or enter the encounter number.
  3. Do the following:
    • In thePayerfield, selectPatient.
    • In thePay Amtfield, enter the amount.
    • In thePay Codefield, select the required transaction code.
    • In thePaycolumn, enter the dollar amount of the payment.
  4. Select CC Pay and then select Key.
    A window appears asking you to select the applicable profile and outlet ID. Select a profile and an outlet. and then select Process.

  5. Select Process.
    A window opens asking you to complete the payment.
  6. Click OK.
    The NextGen® Pay powered by InstaMed webform opens in the default browser if you continue with the transaction.
  7. Do the following in the NextGen® Pay powered by InstaMed web form:

    • Enter the credit card number.
    • Enter the expiration date of the credit card in MMYY format.
    • Enter the Card Verification Number (CVN) for the credit card, if applicable.

      For Visa, MasterCard, and Discover, CVN is a three-digit numeric code displayed on the back of the card. For American Express, CVN is a four-digit numeric code displayed on the front of the card.

    • Enter the name of the card holder, if applicable.
  8. Select Submit.
    A window appears stating that the sale transaction for the card ending in XXXX has been authorized.

  9. Select OK.
    The Print Receipt window opens.

  10. Do one of the following:
    • Select Preview to review the receipt prior to printing.
    • Select Print to print the receipt for the patient.