Collect a Payment Using Credit Card on File

Help Guide for NextGen® Enterprise PM 8

Swipe or Insert a Credit Card to collect a Payment

NextGen® Pay powered by InstaMed enables you to collect payments from patients by swiping the credit card, inserting the card (EMV chip), or keying in the card details. Note: You must activate a batch before processing a patient's payment. To open thePayment Entrywindow, do the following: InNextGen® Enterprise PM, clickPosting. TheBatch Postingwindow opens. Right-click a batch and selectActive Batch. Double-click the active batch. ThePayment Entrywindow opens. Select the relevant patient or enter the encounter number. Do the following: In thePayerfield, selectPatient. In thePay Amtfield, enter the amount. In thePay Codefield, select the required transaction code. Note: The default transaction code does not appear if you select theOverride Credit Card Payment Default Transaction Codecheck box in thePayment Processingpreference on thePractice Preferencewindow. In thePaycolumn, enter the dollar amount of the payment. Note: TheCC Paybutton appears when you enter all the information require

Help Guide for NextGen® Enterprise PM 8

Key in Credit Card Data to collect a Payment

NextGen® Pay powered by InstaMed processing enables you to manually enter credit card data when applying a payment to a patient's account. Note: You must activate a batch before processing a patient's payment. To open thePayment Entrywindow, do the following: InNextGen® Enterprise PM, clickPosting. TheBatch Postingwindow opens. Right-click a batch and selectActive Batch. Double-click the active batch. ThePayment Entrywindow opens. Select the relevant patient or enter the encounter number. Do the following: In thePayerfield, selectPatient. In thePay Amtfield, enter the amount. In thePay Codefield, select the required transaction code. Note: The default transaction code does not appear if you select theOverride Credit Card Payment Default Transaction Codecheck box in thePayment Processingpreference on thePractice Preferencewindow. In thePaycolumn, enter the dollar amount of the payment. Note: TheCC Paybutton appears when you enter all the information required for making the payment. Sele

Help Guide for NextGen® Enterprise PM 8

Collect an ECheck Payment With No Device

You must activate a batch before you collect payments for a patient. You can then enter the payment information on the Payment Entry window. To open thePayment Entrywindow, do the following: InNextGen® Enterprise PM, clickPosting. TheBatch Postingwindow opens. Right-click a batch and selectActive Batch. Double-click the active batch. ThePayment Entrywindow opens. Select the relevant patient or enter the encounter number. Do the following: In thePayerfield, selectPatient. In thePay Amtfield, enter the amount. In thePay Codefield, select the required transaction code. Note: The default transaction code does not appear if you select theOverride Credit Card Payment Default Transaction Codecheck box in thePayment Processingpreference on thePractice Preferencewindow. In thePaycolumn, enter the dollar amount of the payment. Note: TheCC Paybutton appears when you enter all the information required for making the payment. Select CC Pay and then select ECheck. A window appears asking you to comp

Help Guide for NextGen® Enterprise PM 8

Collect an ECheck Payment With a Check Scanner

You must activate a batch before you process a patients payment. Then you can enter the payment information on the Payment Entry window. To open thePayment Entrywindow, do the following: InNextGen® Enterprise PM, clickPosting. TheBatch Postingwindow opens. Right-click a batch and selectActive Batch. Double-click the active batch. ThePayment Entrywindow opens. Select the relevant patient or enter the encounter number. Do the following: In thePayerfield, selectPatient. In thePay Amtfield, enter the amount. In thePay Codefield, select the required transaction code. Note: The default transaction code does not appear if you select theOverride Credit Card Payment Default Transaction Codecheck box in thePayment Processingpreference on thePractice Preferencewindow. In thePaycolumn, enter the dollar amount of the payment. Note: TheCC Paybutton appears when you enter all the information required for making the payment. Select CC Pay and then select ECheck. The InstaMed web form opens. Note: If t

Help Guide for NextGen® Enterprise PM 8

Add a Credit Card on File Using Swipe Method

NextGen® Pay powered by InstaMed processing provides you with an option to store credit card data in the application using a unique token ID. You can view the saved credit card data for a patient on the Credit Card on File tab of the Account Profile window. A push-pin icon appears on the Credit Card on File tab when a patient has an active credit card on file. In NextGen® Enterprise PM, select Account. The Account Profile window opens. Select the Credit Card on File tab. To add a new credit card, select open menu and then select New. A window opens asking you to choose the method to save the credit card data. Note: If there are existing practice preferences and no user preferences are selected, the payment processing is done as follows: For practices with a single MID- The NextGen® Pay powered by InstaMed web form opens on your default browser and you can enter the credit card number. For practices with multiple existing MID's- The Profile and Using Outlet options appear blank by defau

Help Guide for NextGen® Enterprise PM 8

Add a Credit Card on File Using Key Method

NextGen® Pay powered by InstaMed processing provides you with the option to store credit card data in the application using a unique token ID. You can view the saved credit card data for a patient on the Credit Card on File tab of the Account Profile window. A push-pin icon appears on the Credit Card on File tab when the patient has an active credit card on file. In NextGen® Enterprise PM, select Account. The Account Profile window opens. Select the Credit Card on File tab. To add a new credit card, select open menu and then select New. A window opens asking you to choose the method to save the credit card data. Note: If there are existing practice preferences and no user preferences are selected, the payment processing is done as follows: For practices with a single MID- The NextGen® Pay powered by InstaMed web form opens on your default browser and you can enter the credit card number. For practices with multiple existing MID's- The Profile and Using Outlet options appear blank by de

Collect a Payment Using Credit Card on File

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