Generate a Statement Exceptions Report

Help Guide for NextGen® Enterprise PM 8

Statement Exceptions Report

When generating batch statements or an individual demand statement, if the Check for Statement Exceptions check box is selected on the Statement Options window, and one or more exceptions are found, a Statement Exceptions report is generated after selecting the Preview, Print or Export button. From the report, you can review the accounts and encounters that have exceptions prior to printing or exporting the statements. The Check for Statement Exceptions process looks for and identifies the following: Encounters with charges that do not have a rendering provider. Encounters with charges that have an expired SIM code. Accounts with a $0.00 patient balance. Accounts with an account-level or encounter-level unapplied credit. Generate a Statement Exceptions Report You can generate a Statement Exception report. Create Tasks from the Statement Exceptions Report You can create tasks from the Statement Exceptions report. Statement Exceptions Report Columns Parent topic: Exporting Statements Par

Help Guide for NextGen® Enterprise PM 8

Generate a Statement Run Report

To generate a Statement Run report before printing or exporting batch statements, do the following: Open NextGen® Enterprise PM. From the File menu, select Print Forms, and then Statements. The Statement Options window opens. The default settings on the Statement Options > General tab are from pre-defined settings in Practice Preferences > Statements. Review the default Statement Options settings and make modifications, if needed. Select the Stmt Report button. The Statement Run report opens. Parent topic: Statement Run Report

Help Guide for NextGen® Enterprise PM 8

Exporting Statements

You can export statements to create ASCII files that are sent to a third-party vendor for processing (printing and mailing). Both individual demand statements and batch statements can be exported. You must work closely with your statement processing vendor to ensure export files are created in NextGen® Enterprise PM and formatted using the appropriate data Delimiter and Text Qualifier required by the vendor. These must be defined in Practice Preferences > Forms > Export Options. Note: If you are using NextGen® EDI statement services, ensure to set the export options in Practice Preferences > Forms: Delimiter = <comma> and Text Qualifier = “. Export Statements to an ASCII File You can export statements to an ASCII file. Sending Statements to Other NextGen Applications You can configure a shared network path in System Administration to send statements to other NextGen® applications. Statement Run Report The Statement Run report automatically generates when an individual demand statement

Help Guide for NextGen® Enterprise PM 8

Print or Export a Patient Statement from the Charge or Payment Window

Open NextGen® Enterprise PM. To open the Patient Statement window from the Charge Posting window, do the following: Select Charges. The Charge Posting window opens. Select the patient and encounter. Select Print Menu, and then select Statement. The Patient Statement window opens. To open the Patient Statement window from the Payment Entry window, do the following: Open NextGen® Enterprise PM. Select Posting. The Batch Posting window opens. Select the batch, and then right-click and select Open. The Payment Entry window opens. Select Statement from the menu. The Patient Statement window opens. The default settings on the Patient Statement > General tab are from pre-defined settings in Practice Preferences > Statements. Review the default Statement Options settings and make modifications, if needed. Note: The Enterprise, Practice, Location and Provider filter tabs are not available when printing an individual demand patient statement. Do one of the following: To print the statement,selec

Help Guide for NextGen® Enterprise PM 8

Process Generated Reports

There are specific processes in NextGen® Enterprise PM that automatically generate a report. These include the Batch Transaction Report, Claim Production Status, Electronic Send Report, Encounters Pending Bad Debt, Statements Exception Report and the ERA Posting Report. Address Change Report Batch Listing Report Budget Process Status Report Claim Production Status Report Consolidated Services Claim Report Electronic Send Report Encounters Pending Bad Debt Report ERA Import Posting Report Outsource Charges Report Columns Statement Run Report The Statement Run report automatically generates when an individual demand statement or a batch of statements is printed or exported in NextGen® Enterprise PM. Statement Exceptions Report You can generate Statement Exception report for exceptions. Parent topic: Reports

Help Guide for NextGen® Enterprise PM 8

Statement Run Report

The Statement Run report generates when you select the Update Last Statement Dates check box on the Statement Options window, and you select Yes on the Did Statements Print/Export Correctly? message. The Statement Run report automatically generates when an individual demand statement or a batch of statements is printed or exported in NextGen® Enterprise PM. The report shows information for each account in the statement run. The Statement Run report can also be manually generated before printing or exporting a demand statement or a batch of statements. A report that is run prior to generating statements can be used to: Review which accounts are in the current batch and are ready to have a statement generated. Review the Credit Balance column on the report to identify accounts that should have their credit balance resolved prior to generating statements. Review the Statement Counter column on the report to identify accounts that should be processed for bad debt and go to collections prio

Generate a Statement Exceptions Report

Recommendations

Statement Exceptions Report

Generate a Statement Run Report

Exporting Statements

Print or Export a Patient Statement from the Charge or Payment Window

Process Generated Reports

Statement Run Report

Statement Exceptions Report

Generate a Statement Run Report

Exporting Statements

Print or Export a Patient Statement from the Charge or Payment Window

Process Generated Reports

Statement Run Report