NextGen Knowledge Center

Force Claims to Paper by ICD Code

You can select diagnoses that force the claim to paper for specific payers when associated with a SIM code.

To force claims to paper for specific ICD codes for a payer, perform the following steps:

  1. From File Maintenance, access Libraries > Service Items.
    The Service Item Library Maintenance window opens.

  2. Enter the CPT4 code and then select Payer.
  3. On the Payer tab, do the following:
    1. Select a payer in the Payer field.
    2. Enable the Force to Paper check box.
    3. Select the Open Record/Force to Paper ICDs button.
    The Diagnosis Codes window opens.

  4. On the Diagnosis Codes window do the following:
    1. Search for the ICD codes that you want to force to paper.
    2. Use the blue arrow to move the codes from the Available list to the Included list.
      When a payer, with an ICD code set to force to paper, is included in a Service Item, a paper claim is generated for the charge that includes the SIM.