Encounters Pending Bad Debt Report

Help Guide for NextGen® Enterprise PM 8

Process Encounters to Bad Debt without using the Encounters Pending Bad Debt Report

Open NextGen® Enterprise PM. From the File menu, select Processes, and then Bad Debt. The Agency Bad-Debt Process window opens. Select the Collection Agency to include the pre-listed encounters in the report. Note: All the collection agencies are selected by default. Clear one or more agencies if they are not to be included on the report. Select the effective date for pre-listed encounters to be included in the report. The default is the current system date and it can be changed if needed. All encounters with a pre-list effective date on or before the date appear on the report. To continue without previewing the report, select OK. A message appears stating that you are about to change the encounter status to bad debt. To continue, select Yes. The message appears stating that the bad debt process is completed. To close the message, select OK. Parent topic: Processing Pre-Listed Encounters to Bad Debt

Help Guide for NextGen® Enterprise PM 8

Bad Debt Process

When you move one or more encounters on a guarantor's account to bad debt, there is no need to adjust balances off from the Accounts Receivable (A/R). NextGen® Enterprise PM maintains a Regular A/R and a Bad Debt A/R. Before encounters can be moved to a Bad Debt status, they must first be added to a pre-list, which means the encounters are placed on the Encounters Pending Bad Debt report. When encounters on the report are reviewed and approved for collections, the pre-listed encounters are then processed for Bad Debt, and any outstanding balances are transferred to the Bad Debt A/R. Adding Encounters to the Pre-List for Bad Debt You can add encounters to the pre-list for bad debt. Reviewing Encounters on the Pre-List for Bad Debt You can review encounters on the pre-list for bad debt in Encounters Pending Bad Debt report. Modify Encounters on the Pre-List for Bad Debt You can modify encounters on the pre-list for bad debt on the Pre-List Encounter window. Removing Encounters from the P

Help Guide for NextGen® Enterprise PM 8

Process Encounters to Bad Debt from the Encounters Pending Bad Debt Report

Generate the Encounters Pending Bad Debt report to preview the report. Select Report Filter to make changes to the report, if needed. To save a copy of the report, do one of the following: To print the report, select Print Report. To export the report to the Excel file and save to a network directory folder, select Export to Excel. To save a snapshot of the report, select Save As Snapshot. Select Close Report. The message appears confirming to process as bad debt. To change the encounter status to bad debt, select Yes. To continue, select Yes. A message appears stating that the bad debt process is completed. To close the message, select OK. Parent topic: Processing Pre-Listed Encounters to Bad Debt

Help Guide for NextGen® Enterprise PM 8

Processing Pre-Listed Encounters to Bad Debt

When the Encounters Pending Bad Debt report is reviewed, and only pre-listed encounters that are turned over to a collection agency remain on the report, those encounters can be processed to Bad Debt. You can process pre-listed encounters to bad debt in two ways: From the Encounters Pending Bad Debt report. This is the preferred method to do a final review of the pre-list report and/or to save a copy of the final pre-list report before processing encounters to bad debt. Without using the Encounters Pending Bad Debt report. This is the preferred method if a final review of the pre-list has already been done and a copy of the pre-list has already been saved. Process Encounters to Bad Debt from the Encounters Pending Bad Debt Report You can process encounters to bad debt from the Encounters Pending Bad Debt report. Process Encounters to Bad Debt without using the Encounters Pending Bad Debt Report Encounters in Bad Debt Status Pre-Listed Encounters Excluded from the Bad Debt Process Encou

Help Guide for NextGen® Enterprise PM 8

Modify Encounters on the Pre-List for Bad Debt

After reviewing the Encounters Pending Bad Debt report, you can modify the encounter on the pre-list. Open NextGen® Enterprise PM. Select Chart. The Patient Lookup window opens. Enter the desired patient. Select Find. All existing persons and patients that match the search criteria display in the Matching Records section of the window. In the Matching Records list, double-click to open the patient. The Patient Chart window opens. Select the Encounters tab. From the Encounters list, select the pre-listed encounter to be modified. Right-click and select Pre-List, and then select Open. The Pre-List Encounter window opens. Modify the Collection Agency, Effective Date and Bad Debt Status fields, if needed. Note: You can modify guarantor credit rating on the Properties tab in the Account Profile window. To save changes and close the window, select OK. The changes appear in red text on the General sub-tab of the Patient Chart > Encounters tab for the pre-listed encounter. Parent topic: Bad De

Help Guide for NextGen® Enterprise PM 8

Change the Collection Agency on Bad Debt Encounters

The collection agency can be changed on encounters in Bad Debt status, if needed. Open NextGen® Enterprise PM. Select Chart. The Patient Lookup window opens. Enter search criteria to locate the desired patient. Select Find. All existing persons and patients that match the search criteria display in the Matching Records section of the window. Select Matching Records, and then double-click the patient. The Patient Chart window opens. Select the Encounters tab. Select Encounters, and then select an encounter in Bad Debt status. In the Collect Agency section at the bottom of the tab, select the Open Record icon. The Agency Bad-Debt Maintenance window opens. Modify the Collection Agency field, if needed. The effective date cannot be modified. To save changes and close the window, select OK. The change appears in red text on the General sub-tab of the Patient Chart > Encounters tab for the bad debt encounter. Parent topic: Processing Pre-Listed Encounters to Bad Debt

Encounters Pending Bad Debt Report

Recommendations

Process Encounters to Bad Debt without using the Encounters Pending Bad Debt Report

Bad Debt Process

Process Encounters to Bad Debt from the Encounters Pending Bad Debt Report

Processing Pre-Listed Encounters to Bad Debt

Modify Encounters on the Pre-List for Bad Debt

Change the Collection Agency on Bad Debt Encounters

Process Encounters to Bad Debt without using the Encounters Pending Bad Debt Report

Bad Debt Process

Process Encounters to Bad Debt from the Encounters Pending Bad Debt Report

Processing Pre-Listed Encounters to Bad Debt

Modify Encounters on the Pre-List for Bad Debt

Change the Collection Agency on Bad Debt Encounters