Dunning Messages

Help Guide for NextGen® Enterprise PM 8

Dunning Messages

Dunning Messages provides additional information on statements to the guarantor related to their outstanding patient balance. The message that prints can be based on the age of the oldest outstanding patient balance or the number of statements sent for the outstanding patient balance. The message prints in bold text in the body of the statement after listing the last encounter. Setting Up Dunning Messages You can set up dunning messages on the Practice Preferences window. Suppress Dunning Messages on Statements You can suppress dunning messages on the Account Profile window of the desired guarantor. Parent topic: Statement Messages

File Maintenance Help for NextGen® Enterprise

Dunning Messages

Dunning Messages provides additional information on statements to the guarantor related to their outstanding patient balance. The message that prints can be based on the age of the oldest outstanding patient balance or the number of statements sent for the outstanding patient balance. The message prints in bold text in the body of the statement after listing the last encounter. Setting Up Dunning Messages You can set up dunning messages on the Practice Preferences window. Parent topic: Master Files - Practice

File Maintenance Help for NextGen® Enterprise 8

Dunning Messages

Dunning Messages provides additional information on statements to the guarantor related to their outstanding patient balance. The message that prints can be based on the age of the oldest outstanding patient balance or the number of statements sent for the outstanding patient balance. The message prints in bold text in the body of the statement after listing the last encounter. Setting Up Dunning Messages You can set up dunning messages on the Practice Preferences window. Parent topic: Master Files - Practice

Help Guide for NextGen® Enterprise PM 8

Statement Messages

Statement messages are a way to provide additional information on detail statements to the guarantor related to charge line items on the statement that have an outstanding insurance balance. The messages that print can be based on the age of the outstanding insurance balance or based on the number of statements sent for the outstanding insurance balance. Note: Statement messages work with detail statements only. The Display detail information on statement check box must be selected in Practice Preferences > Statements. Setting Up Statement Messages You can set up statement messages in the File Maintenance. Dunning Messages Dunning messages provides additional information on statements to the guarantor related to their outstanding patient balance. Statements Practice Preferences This section provides detailed information for each of the options that are available for statements. Parent topic: Statements

Help Guide for NextGen® Enterprise PM 8

Setting Up Dunning Messages

You can set up Dunning Messages on the Practice Preferences window by selecting the following: Practice Preferences > Statements. Select either Dunning messages by Aging or Dunning messages by Statement Counter for the practice. Dunning Messages master file. Create messages to be printed on statements. Practice Preferences > Statements. Select the Default Dunning Messages and Statement Aging Date for the practice. Select Dunning Messages by Aging or by Statement Counter You can select dunning messages by aging or by statement Counter on the Practice Preferences window. Add or Modify Dunning Messages You can add or modify dunning messages on the Dunning Message Master Maintenance window. Set Up Practice Preferences for Dunning Messages You can set up dunning messages for the practice in the Practice Preferences window. Parent topic: Dunning Messages

Help Guide for NextGen® Enterprise PM 8

Suppress Dunning Messages on Statements

Dunning Messages can be suppressed from printing on statements for an individual guarantor account. Open NextGen® Enterprise PM. Select Lookup, and then select Account Profile for the desired guarantor. The Patient Lookup window opens. Select the desired patient, select Find. The Update Patient Information window opens. Select Account. The Account Profile window opens. On the Properties tab, select Suppress Dunning Messages. Close the Account Profile window. A message appears stating that the general information has changed. Would you like to save your changes? Select Yes. Parent topic: Dunning Messages

Dunning Messages

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Suppress Dunning Messages on Statements

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Setting Up Dunning Messages

Suppress Dunning Messages on Statements