NextGen Knowledge Center

Delete an Invoice

You can delete an invoice for the following reasons:

  • There are no charges or transactions on the invoice.
  • Charges are entered but they have not yet been processed. The charges need to be deleted prior to deleting the invoice.
  • Charges are entered but not processed, the charges need to be deleted prior to deleting the invoice.
  • Transactions are entered but not posted, the transactions need to be deleted.
  1. Open NextGen® Enterprise PM.
  2. From the main toolbar, select Account.
    The Account Lookup window opens.
  3. Enter the employer name in the Employer/Last Name field, and then clear the People Accounts check box.
  4. Select Find.
    The employer displays in the Account List section of the window.
  5. Double-click the account.
    The Account Profile window opens.
  6. Select the Inv Summary tab.
  7. Select the invoice.
  8. Select Open Menu , and then select Delete Invoice.
    A message appears confirming to delete the Invoice [n].
  9. Select OK.