Adding Patient Relationships, Contact, or Guarantor Information

A relationship is any person with a connection to the patient who is using (or could use) his or her insurance to cover the patient charges. Relationships can include parent child, sibling, and non familial support role as a caregiver. A patient can have more than one relationship connected to his or her chart. For example, if a child is covered by the parents' insurance, both parents can be entered in the relationships list. A patient can have a relationship to a guarantor, insurance policy holder, emergency contact and head of the household.

Information that you add to the Default Guarantor and Contact Information window automatically creates a record in the patient chart. Relationships are enterprise-wide. When a relationship is created in a different practice, that relationship appears when you create a chart for your practice.

You can use the Relationship/Contact/Guar under Patient Information to add, modify, delete or hide a relationship, contact, guarantor, support role and head of the household for a patient.

For more information on patient relationships and roles, go to NextGen Healthcare Success Community and download the latest Case Management Guide for NextGen® Enterprise PM