NextGen Knowledge Center

Add an Isurance Referral

  1. From the Ins/Diag tab, select the insurance for which a referral is to be added.
  2. Right-click and select New Referral from the menu.
    The Referral Code Tracking window opens.

  3. In the Referral Mode section, select one of the following:
    • Encounter Mode: Select this button if the referral is approved for a specific number of encounters. This button is selected by default.
    • Units Mode: Select this button if the referral is approved for a specific number of charge units.
  4. In the Referral Code field, enter the referral number obtained from the insurance company. This field is required.
  5. In the Effective Date field, enter the start date for the referral. This field is required.
  6. In the Expiration Date field, enter the end date for the referral. This field is required.
  7. In the Nbr Encounters field enter the number of encounters approved for the referral. This field is not available for Units Mode referrals.
  8. The Used field displays 0. The number increments by 1 each time the referral is linked to an encounter. The number cannot exceed the number in the Nbr Encounters field.
  9. The Pending field displays 0. The number increments by 1 each time an appointment is scheduled for the patient. The number cannot exceed the number in the Nbr Encounters field.
  10. The Encounters Left field defaults to the number entered in the Nbr Encounters field. The number decrements by 1 each time the referral is linked to an encounter.
  11. In the Rendering field, select one or more rendering providers for the referral, or leave blank if any rendering provider can be used with the referral.
  12. In the Location field, select a location for the referral, or leave blank if any location can be used with the referral.
  13. In the Specialty field, select a rendering provider specialty for the referral, or leave blank if any provider specialty can be used with the referral.
  14. In the Description field, enter a free-text description for the referral.
  15. In the ICD section, enter one or more ICD code ranges for the referral, or leave blank if any ICD code can be used with the referral.
  16. In the CPT4 section, do one of the following:
    • Encounter Mode : Enter one or more CPT4 code ranges for the referral or leave blank if any CPT4 code can be used with the referral.
    • Units Mode : This section is required and at least one CPT4 code must be entered.
      • Enter one or more CPT4 code ranges for the referral.
      • In the Nbr Units field, enter the number of charge units approved for the referral for each CPT4 code range.
      • The Units Left field defaults to the number entered in the Nbr Units field. The number decrements by 1 each time the referral is linked to an encounter with a charge that falls within the CPT4 code range.
  17. To save changes and close the window, select OK.
    The referral is added and displays below the insurance.