NextGen Knowledge Center

Pre-Services Practice Preferences Descriptions

The following table describes the fields located on the pre-services practice preferences.

FieldDescription
Patient Payment %The percentage of payment that the patient wants to make in advance.
Update patient insurance with copay/deductible information from cost estimationUpdates the co-pay and deductible amount in the patient insurance maintenance from cost estimation.
Search for Allowed Amount

Displays additional information on searching allowed amount.
Allowed Amount SourceDetermines the source location from where the allowed amount can be obtained.
You can select one of the following options:
  • Both: The system searches for the allowed amount in the transaction history and contract library.
  • Transaction History: The system searches for the allowed amount in the transaction history for cost estimation.
  • Contract: The system searches for the allowed amount in the contract library for cost estimation.

Both is selected by default.

Search first byThis field is available when Both is selected as allowed amount source.

Determines the sequence of allowed amount sources for searching the allowed amount.

You can select one of the following options:
  • Contract, then Transaction History: The system searches for the allowed amount in the contract library first. If the search fails, then the system searches in the transaction history.
  • Transaction History, then Contract: The system searches for allowed amount in the transaction history first. If the search fails, then the system searches in the contract library.
By default, Contract, then Transaction History is selected.
Transaction History DateThis field is available when Both or Transaction History is selected as the allowed amount source.
Specifies the date range. The system searches for the allowed amount in transactions made between the date range.
  • You can select one of the listed periods. Current Year is selected as default.
  • You can select the start date from the first calendar. By default, 1 January of the current year is selected as start date.
  • You can select the end date from the second calendar. By default, 31 December of the current year is selected as end date.
Allowed AmountThis field is available when Both or Transaction History is selected as allowed amount source.

Determines the options to calculate the allowed amount and consider for cost estimation.

You can select one of the options:
  • Average of all allowed amounts: The average of the allowed amounts is calculated and considered for cost estimation
  • Latest allowed amount: The latest of the allowed amounts in the transaction history is considered for cost estimation.
Exclude zero dollar allowed amount from Transaction HistoryThis field is available when Both or Transaction History is selected as the allowed amount source.

Determines whether zero-dollar allowed amount must be excluded or included when obtaining the allowed amount from the transaction history. The zero-dollar allowed amount is excluded by default.

Search for Coinsurance
Displays additional information about searching the coinsurance amount.
Coinsurance SourceDetermines the source location from where the coinsurance amount can be obtained.
You can select one of the following options:
  • Real Time Transaction: This option appears only if the practice has NextGen® Eligibility Verification license (real-time system). The system searches for the coinsurance amount in the response of real time transactions.
  • Transaction Details: The system searches for the coinsurance amount in the transaction details for cost estimation.
  • Contract: The system searches for the coinsurance amount in the contract library for cost estimation.
  • All: The system searches for the coinsurance amount in contract, transaction details, and real-time transactions. By default, the first source for searching is
    • Contract for practice working in a non-real-time system
    • Real time transactions for practices working in a real-time system.

All is selected by default.

Search ByThis field is available when All is selected as coinsurance amount source.
You can select the following sources in the desired sequence for searching the coinsurance amount.
  • Transaction Details
  • Contract
  • Real Time Transaction
Transaction Details DateThis field is available when All or Transaction Details is selected as the source for coinsurance amount.
Specifies the date range. The system searches for the coinsurance amount in transactions made between the date range.
  • You can select one of the listed periods. Current Year is selected as default.
  • You can select the start date from the first calendar. By default, 1 January of the current year is selected as start date.
  • You can select the end date from the second calendar. By default, 31 December of the current year is selected as end date.