Payers that are hidden at the Payers master level in File Maintenance, you can hide them at the person or patient level for encounters in NextGen® Enterprise PM. You can associate only unhidden payers with encounters and avoid billing errors.
- In File Maintenance, select .
The Payers List window opens.
- To hide a payer, select the payer from the list, select open menu
icon, and then select Hide.
A message appears asking you to confirm hiding the payer.
- Select Yes.
The Hide Payer window opens displaying the number of person or patient records associated with the payer.
- Do one of the following :
- To hide the payer in the payer master record in File Maintenance and the associated person or patient records in NextGen® Enterprise PM, select Yes.
- To hide the payer in the payer master record only in File Maintenance, select No.
Note: You cannot attach a hidden expired insurance to an encounter.
