NextGen Knowledge Center

Real-time Address Validation

You can turn on real-time address validation in NextGen® Enterprise EHR, NextGen® Enterprise PM, and File Maintenance for practices and users. For real-time address validation to occur, you must setup both the practice and the user.

The automatic address validation process occurs when a registered user enters or modifies an address and then saves the data. The address fields are automatically sent to the United States Postal Service (USPS) address validation API. When an address is incorrect or cannot be found, the USPS address validation API sends a message to the user and the user can update the address or keep the address entered. When a match is found, the user receives a message stating that the address is valid.

The automatic address validation process can reduce the following tasks in your practice:

  • Time and cost of returned mail
  • Administrative tasks to resend correspondence
  • Research and verification of the person, patient or entity's current address

Before you begin this process, you must review and complete the following procedures in the order listed:

ApplicationProcedure
System AdministratorSet up access rights for user groups in File Maintenance.

Set up access rights for NextGen® Enterprise PM users.

NextGen® Enterprise PMEnable real-time address validation for a practice.

Complete the USPS registration form.

System AdministratorAdd the USPS user name in System Administrator.
NextGen® Enterprise PMSet up significant events to track real-time address validation.