Void Transactions Next Day in Unposted Batches
- Open NextGen® Enterprise PM.
- From the main toolbar, select the Posting button.
The Batch Posting window opens.
- Right-click the batch with the unposted transactions, and then select Ledger.
The Transaction Ledger window opens.
- Locate the encounter with the credit card transaction.
- Open the transaction on the Payment Entry window.
- Select Delete.
A message appears to confirm the transaction deletion and also indicates that the electronic transaction for the specific card is going to be voided.
- Select Yes.
The system deletes the transaction and sends the credit transaction for the entire transaction amount to the NextGen® Pay powered by InstaMed transaction processor. A message appears indicating that the transaction for the card ending in #### is voided.Note: If you select No, the delete or credit procedure is canceled and the Payment Entry window opens with no changes made.
- Select OK.