Appointments Requiring Precerts
The Appointments Requiring Precerts grid displays patients that have upcoming appointments scheduled for payers that require a pre-cert. Payers can be configured to require a pre-cert in the Payers Defaults grid, on the Precert Config system template.
Patients remain listed in the Appointments Requiring Precerts grid until one of the following happens.
- A clinical encounter is created in NextGen® Enterprise EHR, attached to the case and documented on.
- The patient is checked in for an evaluation and the NTS Homepage or Single Visit template has been opened.
This does not necessarily mean that a pre-cert was entered or documented. Opening a non-billable encounter and documenting anything from Homepage or Single Visit causes the patient’s name to move from the Appointments Requiring Precerts grid to the Expiring/Expired Precerts by Visits & Never Precerted gird.