NextGen Knowledge Center

Update Categories for an Accepted Task

After you accept a task, you can update the categories the task is assigned to.
  1. Select Update in the toolbar.
    The Categories field is enabled.

  2. To return to the previous view without making any changes, select Undo Changes.
  3. To add or update categories for the task, from the Categories list, select or clear the applicable check boxes.
    Each selected category appears in the Categories.

  4. To clear any updates, select Undo Changes.
  5. To save the category updates, select Commit Changes.