Open NextGen® Enterprise EHR, and then in Patient History, select Open Templates.
The Select Template window opens.
On the Medical Records tab, select All.
Select BH Crisis Contact Note, and then select OK.
Note: You can open the BH Crisis Contact Note template from your Packet Navigation or you can open the template from the Templates module. For more information on configuring Packet Navigation, go to NextGen Healthcare Success Community, and download the Configuration Guide for NextGen® Behavioral Health Suite.
Select the program, specialty, and visit type.
Note: Only programs that the patient is actively enrolled in appear in the list. You can select <No Program> to create an encounter without a program, and then add the program later.
Select the suitable crisis service type.
In the Individuals Present panel, document the details of the individuals present during the assessment.
In the Goals, Objectives, and Interventions Addressed Today panel, document the patient's goals, objectives, and interventions addressed on the current date.
Enter your plan and discussion regarding the patient's treatment.
Note: You can select Copy Forward to copy existing details from another encounter to the current encounter.
Enter your plan and discussion regarding the patient's treatment.
Document the patient's crisis symptoms and compaints, and the severity of the risks.
Document any new issues experienced by the patient and the issue status.
Document the patient's assessment and diagnosis details.
Document the applicable signatures from the tasking supervisor or staff.
