NextGen Knowledge Center

Multi-Factor Authentication

The Multi-Factor Authentication extension provides an extra layer of security for all user accounts. A secondary device such as a phone, tablet, or landline is used to ensure that no one but the actual user can log on, even if they know the correct username and password. Both Duo and generic apps such as Google Authenticator/Authy are supported. When using Duo, advanced options such as lockout protection, automatic enrollment, and policy management are available in the Duo administrator dashboard. Contact Us if you have any questions.

Image of the Multi-Factor Authentication Settings window.