LDAP Connection Error: "An error occurred"

The Lightweight Directory Access Protocol (LDAP) connection error "An error occurred" indicates an error that Mirth® Connect by NextGen Healthcare does not recognize.

An error occurred that Mirth® Connect by NextGen Healthcare does not recognize. Check to see if an error message was returned by the Lightweight Directory Access Protocol (LDAP) server. If so, the errors looks something like this:

LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 701, v1db0

Make a note of the number specified in data <number>. In the preceding example, the number is 701, which is referred to as an LDAP result code. You can view definitions of LDAP result codes at the LDAP Result Code Reference page on ldap.com.

If an LDAP error message is not shown, enable debug logging so that additional information can be collected the next time the error occurs.