The Claim Printing options available for the 1500 form on the Exceptions: When Payer is Primary tab apply only when the payer associated with the library is the primary payer.
 
 
  - In File Maintenance, select Libraries, and then select Claim Printing.
   
    The Claim Printing List window opens.
   
 
  - Double-click the applicable library or select Open Menu 
 , and then select New.  
  - Select Exceptions: When Payer is Primary. 
 
  - Select the claim type in 1500 Claims, UB Claims, or the ADA Claims. 
 
  - Select OK.