When you are using the alternate payer functionality, you might find that the main payer on the Payer master file and the alternate payer on the Payers-Alt Payers master file has different ERA payer numbers.
In File Maintenance, select Master Files > System > PM > Payers-Alt Payers.
The Alt-Payers List window opens.
From the Alt-Payers List window , select and open the applicable payer.
The Modify Alt Payer Information - Demo Payer window opens.
Select the Alt Payer Transaction Option tab.
The fields under the Alt Payer Transaction Option tab appear.
For the ERA Payer Number , enter the payer number for the alternate payer.
