CSC Terms

Term	Description
TS	Time Span - claims that occur on the same date, week, month, or case. The time-span is identified in the CSC library.
CCCP	Case Claim Consolidation Program – The program rules established in the Consolidated Services Claim library to consolidate all claims attached to a Case.
CCR	Consolidated Claims Rules
CSC	Consolidated Services Claim
CSC Candidate Encounter	When a patient has multiple encounters per day. Each encounter can be a CSC candidate encounter.
CSC Hold Claims	These are the claims created after billing a CSC Candidate Encounter but prior to running the CSC process.
Consolidated Claim	After the charges from the CSC Hold Claims are consolidated into a CSC, the CSC Hold Claims become Consolidated claims.
Claim-Header Encounter	The claim header details are derived from this encounter. Primary Attending is selected in the Primary Responsible Attending field from the Consolidated Services Claim tab under the Claims tab on the Encounter Maintenance window. The primary attending provider for this encounter will display in the header of the CSC claim.
Ancillary Encounter	All CSC Candidate Encounters that are not the Claim Header encounter.

Help Guide for NextGen® Enterprise PM 8

Exempting CSC Encounters

CSC options can be set manually on the Consolidated Services Claim tab under the Claims tab on the Encounter Maintenance window. The options set on this tab override the rules in the Consolidated Services Claims library. On the Consolidated Services Claim sub-tab, you can you can do the following: Identify the responsible attending physician to display in the claim header for primary, secondary, and tertiary payers. Identify specific encounters to be exempt from a consolidated services claim. If there is an eligibility overlap during billing, the application displays the following error in the Claim Production Status report: CSC Eligibility Dates overlap with HOLD claims for encounter(s). Correct Eligibility. Parent topic: Claims Consolidated Services Claim Sub-Tab Parent topic: Consolidated Service Claims

Help Guide for NextGen® Enterprise PM 8

Claim Header Rules and Claim Consolidation Rules

The physician with the highest-ranking specialty is automatically listed as the attending provider in the header data of the CSC claim. All CSC claims are sent to the payer as EDI files. These hierarchy rules will apply to all of the payers in the Valid Payers list. Establishing a Provider Hierarchy The following rules apply when setting up the provider hierarchy: The provider hierarchy is blank when creating a new library. A specialty can only display one time in the hierarchy. Specialties hidden in the Specialties master file do not display in the Select Responsible Attending Provider by Specialty list. You must select at least one specialty from the Select Responsible Attending Provider by Specialty list. When a Provider Hierarchy is NOT Established When a provider hierarchy is not established, in NextGen® Enterprise PM the user must enter a Primary Provider, for one of the encounters, in the Primary Responsible Attending field on the Consolidated Services Claim sub-tab on the Claim

Help Guide for NextGen® Enterprise PM 8

Mark a CSC Encounter as Exempt

CSC candidate encounters can be marked exempt either manually or automatically by the system. Automatic exemption of a claim occurs when the claim is suppressed as a result of File Maintenance settings. Exempt encounter charges are not included in a consolidated claim. Access the Consolidated Services Claim tab under the Claims tab on the Encounter Maintenance window. To identify the responsible attending provider for claim header, complete the Primary Responsible Attending, Secondary Responsible Attending, and Tertiary Responsible Attending fields. Select one of the following options for each applicable insurer: None - (default prior to billing) Responsible Attending Ancillary Provider To remove encounter charges from a primary, secondary, or tertiary CSC claim, select the applicable check box: Exempt from Primary Consolidated Services Claim An alert displays if a Primary HOLD claim is attached to the encounter: A HOLD claim exists for this encounter. Would you like to convert the HOL

Help Guide for NextGen® Enterprise PM 8

Consolidated Services Claim Library

The Consolidated Services Claim (CSC) library enables you to establish rules for consolidating multiple encounter charges into a single consolidated services claim (CSC). The purpose of this library is to configure billing and claim form type rules for payers. This section includes the following topics: Security rights for user groups Consolidated Services Claim library CSC configuration rules for the consolidation of daily, weekly, monthly, and case related claims Provider hierarchy for claim headers Bill for eligible patient days You can generate the Consolidated Services Claim Library Listing report and the CSC Library with Timespan Details report from the Consolidated Services Claim library. For more information go to NextGen Healthcare Success Community and download the latest Reports User Guide for NextGen® Enterprise PM. Set Up Security Access Rights for Consolidated Services Claims The Consolidated Services Claims security rights must be assigned to a user's group for combining

Help Guide for NextGen® Enterprise PM 8

Create HOLD Claims for CSC Candidate Encounters

During the normal billing process, CSC Candidate Encounters are identified. These encounters must meet the following rules: Multiple encounters for the same patient, on the same day, week, month, or case. Each practice can setup the time-frame for encounter consolidation in the Consolidated Services Claim library. Encounters are attached to the same payer. Meet all claim rules defined in the Consolidated Services Claim library. Hold Status Parent topic: Consolidated Service Claims

Help Guide for NextGen® Enterprise PM 8

Automatic Identification of CSC Candidate Encounters

CSC candidate encounters are identified during the billing process and meet the following criteria: All services for a patient in a calendar. All services provided to a patient in a specific time-period that are submitted on a single claim. The time period is defined by the practice and can be daily, weekly, monthly, or on a case basis. The encounters meet the rules applied in the Consolidated Service Claim library for combining form types and encounter rate options. Note: Hold Claim Status: The Hold status is applied to all claims that meet the criteria for CSC candidate encounters. Non-coordinated or Non-covered Service SIMs: Encounters with SIMs for non-coordinated or non-covered services DO NOT qualify as CSC Candidate encounters. Guidelines for Running the CSC Process Parent topic: Consolidated Service Claims

CSC Terms

Recommendations

Exempting CSC Encounters

Claim Header Rules and Claim Consolidation Rules

Mark a CSC Encounter as Exempt

Consolidated Services Claim Library

Create HOLD Claims for CSC Candidate Encounters

Automatic Identification of CSC Candidate Encounters

CSC Terms

Exempting CSC Encounters

Claim Header Rules and Claim Consolidation Rules

Mark a CSC Encounter as Exempt

Consolidated Services Claim Library

Create HOLD Claims for CSC Candidate Encounters

Automatic Identification of CSC Candidate Encounters