NextGen Knowledge Center

Transfer an Unapplied Encounter Credit to an Account

If you created an unapplied credit for the encounter, but meant to create it for the account, you can transfer the credit. The adjustment transaction codes create automatically when moving an unapplied encounter credit to an account. For each debit adjustment, there is an offsetting credit adjustment.

  1. From the main toolbar, select the Posting icon.
    The Batch Posting window opens.
  2. Double-click the batch you want to post.
    The Payment Entry window opens.
  3. To transfer an encounter credit, do the following:
    • In the Patient/MRN field, select the applicable patient.
    • In the Enc/Clm# field, select or enter the claim/encounter number.
  4. Select the Xfer Credit button.
    • The application automatically creates the adjustment.
    • The transaction, Transfer Credit To Account, appears in the Pay Code field.
    • This transaction is now a debit amount.
  5. Select the blue arrow icon pointing to the right on the Payment Entry toolbar.
    • The Payment Entry window opens.
    • The Pay Code field displays Received Credit On Account.
    • The transaction is now a credit amount.
    • This change can be displayed on the Batch Listing report.