In the Preferences List on the left, select Statements.
Select Default Dunning Messages for the practice.
Select Statement Aging Date for the practice.
Note: This setting affects how balances are aged for statements and therefore determines in which aging category a balance displays at the bottom of the statement. (Current, 30 Days, 60 Days, 90 Days or 120 Days)
Select one of the following:
Select Charge Service Date for age balances on statements by the Service Date on charges.
Select Enc Pat Resp Date for age balances on statements by the Patient Responsibility Date on encounters. This date occurs when all charge balances have been settled to the Pat Amt bucket in Balance Control and there is no remaining balance in the Ins1, Ins2 or Ins3 Amt buckets.
Select Enc Encounter Date for age balances on statements by the Billable Date on encounters.
