Access the Create Encounter or Encounter Maintenance window for the patient and encounter the UB claim is being created for.
- In NextGen® Enterprise PM, select the Chart button on the main toolbar.
The Patient Lookup window opens.
- Enter Search Criteria to locate the desired patient and then select Find.
- From the Matching Records section, double-click to open the desired patient.
The Patient Chart window opens.
- Select the Encounters tab.
- Right-click the encounter, and then select Open.
The
Encounter Maintenance window opens.
- Enter the date the patient first began experiencing symptoms, in the Onset Date field.
- Select a service location in the Service Location field. The service location must be the same as the service location that was selected on the UB tab of the Modify Payer Information window.
- Select OK.