NextGen Knowledge Center

Hide Primary Credentials

A provider's primary credential can be hidden if needed, but not deleted.
  1. Access the Modify Provider Information window for a provider.
  2. Select the Credentialing tab.
    Primary Credentials for the provider are listed in the bottom section of the tab.
  3. To hide a primary credential, do one of the following:
    • Select the credential from the list, and then select the Hide Primary Credential check box.
    • Select the credential from the list, and then select Open Menu and select Hide.

      The following prompt displays: Confirm hide of [Credential Name]?

  4. To hide the primary credential, select Yes.
    The primary credential is hidden and removed from the list.
  5. To display hidden primary credentials, select the Include Hidden Primary Credentials check box.
    Hidden primary credentials display with the Hide icon.