Bill Multiple Encounters (Batch Billing)
All encounters in Unbilled or Rebill status with charges can be billed at the same time in a batch.
- Open NextGen® Enterprise PM.
- Select Encounter.
The Encounter Lookup window opens.
- Select Bill Status, and then select Rebill and Unbilled.
Note: Encounters with a status of Bad Debt, Billed or History have already been billed.
- Clear the Include records without charges check box to exclude encounters that do not have charges.
- Enter additional Search Criteria to locate the desired encounters.
- Select Find.
Encounters matching the search criteria appear in the Encounter List section of the window.
- Select Encounter List, and then select all encounters to be billed in the Enc Nbr column.
- Right-click the encounter and select Bill.
A message appears stating that confirm bill processing for the [n] selected encounters.
- To continue billing the selected encounters, select OK.
The encounters go through the claim edits process and the Claim Production Status report appears. Each encounter is listed on the report with a message in one of the following colors.
- Green: An informational message indicating the encounter passed all claim edits. A pending claim is created.
- Blue: A warning message indicating the encounter passed all claim edits, but information is included that may or may not require action. A pending claim is created.
- Red: An error message indicating the encounter failed one or more claim edits and action is required. A claim is not created, and the encounter must go through the claims edits process again after the error has been resolved.
- Black: A message indicating there are no charges selected on the encounter for billing. This can happen when the encounter is in Rebill status, but charges have not been selected for billing in Balance Control.
For more information on working with the Claim Production Status report, go to the NextGen Healthcare Success Community and download the Claims Guide for NextGen® Enterprise PM.
- To close the report, select the Close Report button on the toolbar.
The Encounter Lookup reopens.
Encounters that passed claim edits are removed from the Encounter List section of the window, the encounter status changes from Unbilled or Rebill to Billed, and a pending claim is created.
Encounters that failed claim edits remain in the Encounter List section of the window, the encounter status remains Unbilled or Rebill, and a pending claim is not created.