NextGen Knowledge Center

Balancing Advisor Totals

The counts and totals displayed on the Advisor window balance to specific report totals, letter counts, and search results in NextGen® Enterprise PM. The following table outlines how you can balance the Advisor totals to totals in other areas of the application.

Advisor Section / TotalBalances toFilter Settings
Appointments: Total Kept (YTD)Appointments Listing ReportFilter 1:
  • Appt Date = Year to Date
  • Appt Statuses = Kept
  • Confirmed, Rescheduled, and Retained = Include All
  • Deleted = Exclude
Encounters: UnbilledUnbilled Encounters ReportFilter 1:
  • Encounter Date = All to Date
  • Encounter Status = Unbilled
Encounters: RebilledUnbilled Encounters ReportFilter 1:
  • Encounter Date = All to Date
  • Encounter Status = Rebill
Encounters: Bad DebtUnbilled Encounters ReportFilter 1:
  • Encounter Date = All to Date
  • Encounter Status = Bad Debt
Encounters: Total Billed (YTD)Billed Encounters ReportFilter 1:
  • Encounter Date = All to Date
  • Encounter Status = Billed
Claims:

Paper Claims

Electronic Claims

Claims Processed (YTD)

Claims Request LookupGeneral Tab:
  • Request Status = Pending or Archived
  • Media Type = Paper or Electronic
Accounts Receivable: Total ChargesDaily Charges ReportFilter 1:
  • Process Date = All to Date
  • Create Date = <none>
  • Service Date = <none>
Accounts Receivable: Total PaymentsDaily Payments ReportFilter 1:
  • Process Date = All to Date
  • Post Date = <none>
  • Tran Date = <none>
Accounts Receivable: Total AdjustmentsDaily Adjustments ReportFilter 1:
  • Process Date = All to Date
  • Post Date = <none>
  • Tran Date = <none>
Accounts Receivable: Total RefundsDaily Refunds ReportFilter 1:
  • Process Date = All to Date
  • Post Date = <none>
  • Tran Date = <none>
Accounts Receivable: Outstanding ARAging Analysis By Line Item

Aging Analysis By Encounter

Monthly Changes in A/R Report

Filter 1:
  • Process Date = All to Date
  • Enc Status = Bad Debt, Billed, History, Rebill and Unbilled
Letters: Appointment ReminderFile > Print Forms > Letters > Appt RemindersNo search criteria should be entered for the total count
Letters: BudgetFile > Print Forms > Letters > Budget LettersNo search criteria should be entered for the total count
Letters: CollectionFile > Print Forms > Letters > Account Collection Letters and Encounter Collection LettersNo search criteria should be entered for the total count
Letters: RecallFile > Print Forms > Letters > Recall LettersNo search criteria should be entered for the total count