NextGen Knowledge Center

Automatic Adjustments - Additional Information

The following are some additional details about the automatic adjustments:

  • An auto-adjustment transaction has a Posted status with a source of Manual Entry, and a tracking description of Auto Adjustment Batch. This batch is not accessible, and therefore the transaction cannot be modified.
  • If you delete a charge with an associated auto-adjustment, the adjustment transaction is also deleted.
  • The Transaction Date, Post Date and Process Date on an auto-adjustment are the same as the Create Date on the charge. If the charge is entered today and the auto-adjustment is applied today, the charge create date and the transaction dates are the same.
  • If you enter an Override price on a charge, an auto-adjustment is applied to the charge when the Allow auto adj when charge amt overridden option is enabled in Practice Preferences > Charge Entry tab.
  • If the Rendering provider on the charge is a non-participating provider for the contract, an auto-adjustment is not applied to the charge.
  • If you do not enter a Rendering provider on a charge, an auto-adjustment is applied when the If Rendering Not Entered Assume Participating option is selected in the contract set up.
  • If you enter an incorrect charge, it must be deleted to remove the auto-adjustment. Editing the charge does not delete the adjustment.