This feature provides usability improvements to notes generated by the Claim Status and Eligibility Verification Claim Status (277) transactions. The claim status notes display at the encounter level instead of the chart level, allowing for greater visibility and improved workflow during follow up. To use this feature, you must enable it from .
Note: If your practice upgraded from a previous version, this setting displays upon upgrade to 5.9.1 or later. If you want to store claim status notes at the encounter level you must enable this setting in .