Alert Messages
The following table provides information on the alert messages and the action to take after reviewing the message.
Alert Message | Occurs when... | Status | Click... | To... |
---|---|---|---|---|
All claims are ready for consolidation. Would you like to create Consolidated Services Claims? | All lines in the report are green | CSC Claim Pending | Yes | Create consolidated claims and close the report |
No | Close the report and do not create CSC claim | |||
Cancel | Return to the report | |||
No claims are ready for consolidation. No Consolidated Services Claims will be created. | All lines in the report are red | Error | OK | Close the report; no CSC claims created |
Cancel | Return to the report | |||
No matching candidate encounter claims found. Convert single HOLD claims to Pending status? | All lines in the report are blue | Claim Pending | Yes | Convert single HOLD claims to Pending status and close the report |
No | Close the report and no HOLD claims are converted to Pending | |||
Cancel | Return focus to the report | |||
Not all claims are ready for consolidation. Would you like to create Consolidated Services Claims for any impending candidate encounters and convert existing single HOLD claims to Pending status? | All lines are a mix of red, green or blue | Yes | Convert single HOLD claims to Pending status, create CSC claims, and close the report | |
No | Close the report with no action | |||
Cancel | Return to the report | |||
There are no effective payer rows in the CSC library. | All Valid Payer Rows in the CSC Library are expired | OK | Return to the report |