Primary Credential Conflicts and Messages

You can enter multiple Primary Credentials for a provider on the Credentialing tab. However, there can only be one primary credential in effect at a time. When you enter a primary credential with an effective or expiration date that overlaps with another, the following prompt displays:

A provider's Primary Credential, in combination with another credential, can be used in the configuration of the Claim Modifiers Library to add a charge-level modifier to claims during the billing process in NextGen® Enterprise PM. The Claim Modifiers Library adds the modifier only if the primary credential is defined in both the Credentialing and Primary Credentials sections of the Credentialing tab. When you enter a primary credential for a provider that is not listed as one of their credentials, the following prompt displays: