When you post a payment for an encounter having multiple alternate payers associated with a payer, all the payers are listed in the Payer field.
Note: You can apply a payment to the alternate payer even if the alternate payer was not billed during the billing process.
In NextGen® Enterprise PM, selec the Posting icon.
The Batch Posting window opens.
Double-click an existing batch.
The Payment Entry window opens.
Select the applicable patient or encounter number.
In the Payer field, select an alternate payer associated with a payer.
Enter the payment amount and adjustment amount.
Select the payment code and adjustment code.
Note: If you have set up the default payment and default adjustment code in the Payers-Alt Payers master file for the alternate payer, then the payment code and adjustment code automatically appears when you enter the payment and adjustment amount.
If you have not set up the default payment and default adjustment code in the Payers-Alt Payers master file, then the alternate payer will use the default payment and default adjustment code of the payer in the Payers master file.
Select Save.
The alternate payer payment is posted on the charge line.