Enable Patient Poverty Alerts
Two types of alerts can display in NextGen® Enterprise PM for patients whose family size and income fit within an active poverty percentage and patient responsibility schedule:
- Patient Responsibility alert
- Percent of Poverty alert
The Patient Responsibility alert informs you that, based on the patient's head-of-household information, the patient is placed on a patient responsibility schedule. The alert includes the patient responsibility schedule name, percentage of patient responsibility, family size, income, poverty percentage, and poverty category.
The Percent of Poverty alert informs you either of the following:
- If the patient has head-of-household information, the alert includes the poverty percentage, poverty category, family size, and income. This alert displays only when no payers have been configured for the patient responsibility schedule.
- If the patient lacks head-of-household information, the alert notes that the patient lacks the information needed to calculate the poverty percentage and category.
To enable the Patient Responsibility alert, do the following:
- In Practice Preferences, select Alerts in the Preferences List, and then select the Show alerts every time a chart, encounter, or account is accessed check box.
To enable the Percent of Poverty alert, do the following:
- In File Maintenance, open the Patient Responsibility master file.
- On the Patient Responsibility Maintenance window, select the Display alert identifying a Poverty Schedule patient check box.