Enabled Channels

Advanced Alerting User Guide

Escalation Levels

Escalation levels provide visual feedback in the Alerts View to see which alerts need actions taken on them. When an alert receives a trigger (for example, an error occurs on one of your channels), you can have your alert escalate to different configurable levels. This enables you to easily take different actions based on the level. For example you may want to email a different group of people if an alert is escalated from "help desk" to "management". The different escalation levels provide visual feedback in the Alerts View to see which alerts need actions taken on them. Column Description Level The name of the escalation level. The first level is always hard-coded to "Normal", but subsequent levels can have their names changed. You can also select the colored square to set a custom color for the level. Escalate After The condition which escalates the alert to the next level. At the Normal level, escalation occurs whenever the alert triggers. At all other levels, escalation occurs aft

Mirth® Connect by NextGen Healthcare User Guide

Alert Enabled Channels

This section of the Edit Alert View allows you to decide which channels and connectors may trigger an alert. You can choose to, for example, only listen for error events coming from source connectors, and ignore those coming from destination connectors. The [New Channels] option indicates that you want an alert to listen for error events on any new channels that are created for a channel after the alert was initially created. Similarly, the [New Destinations] option indicates that you want an alert to listen for error events on any new destinations that are created for a channel after the alert was initially created. Parent topic: Edit Alert View

Advanced Alerting User Guide

Overview of the Edit Alert View

You can use the Edit Alert view to configure or modify alerts. The Edit Alert view is where alerts are configured and modified. After an alert is saved, it appear on the Alerts view, which is like a dashboard for your currently configured alerts. Image of the Edit Alert window At the top of the editing view, you can set the alert name, whether it is enabled or disabled. The rest of the view is split up into the following sections. Trigger Conditions Alert trigger conditions define the logic that triggers an alert. Enabled Channels The Enabled Channels section enables you to decide which channels and connectors may trigger an alert Escalation Levels Escalation levels provide visual feedback in the Alerts View to see which alerts need actions taken on them. Action Groups Action Groups enable you to separate actions so that your alert only takes a particular action under some conditions, and perhaps other actions under other conditions. Actions The Actions section enable you to decide wha

Advanced Alerting User Guide

Deployed State

The Deployed State trigger type observes the state of the currently deployed channels. You can use this to alert when a channel has stopped or started for a certain amount of time. For example, in the following image, the alert triggers if the channel is in the Starting, Stopping, or Stopped states for longer than 10 minutes. Image showing an alert that triggers if the channel is in the Starting, Stopping, or Stopped states for longer than 10 minutes. As another example, you can set up an alert to trigger if someone has attempted to stop a channel, but it remains in the Stopping state for some period of time: Image that shows an alert that triggers if someone has attempted to stop a channel, but it remains in the Stopping state for some period of time. Option Description Longer Than This alert triggers after a channel/connector has been in a selected state for longer than this amount of time. If left blank, this alert triggers immediately when a channel/connector enters a selected stat

Mirth® Connect by NextGen Healthcare User Guide

Destination Table

This table shows you all currently configured destinations for your channel. You can see at a glance the type of each destination, whether it is enabled, what chain it belongs to, and more. Column Description Status Indicates whether the destination is enabled or disabled. Only enabled destinations process messages. A channel must have at least one destination enabled. Destination Double-click this cell to edit the name of the destination. Note that while a destination may be renamed, its metadata ID will remain the same. Id The metadata ID that uniquely identifies this destination within the current channel. Connector Type The type of destination connector. To change this, select the destination from the table and choose a new type from the drop-down menu directly below the table. Chain The chain this destination connector belongs to. The first destination in the table is automatically placed into chain #1. To start a new chain, select a subsequent destination from the table, and unch

Mirth® Connect by NextGen Healthcare User Guide

Destination Connectors

Every channel has at least one destination connector that sends data out to an external system. Destination connectors are configured on the Destinations Tab within the Edit Channel View. In addition to the standard Connector Components, destination connectors include: An Enabled flag that determines whether the destination is currently being used. A channel must have at least one destination enabled at any given time. A Wait for previous destination setting that determines what chain a destination connector belongs to. (For additional information, see Destination Chains. ) A Response Transformer. This is like a regular transformer, except it has its own response inbound data type and response outbound data type, and does the job of modifying the response that an external system returned to a destination connector. It also allows you to decide when to queue / force-error a message. See Response Transformers for additional information. Parent topic: Channel Components

Enabled Channels

Recommendations

Escalation Levels

Alert Enabled Channels

Overview of the Edit Alert View

Deployed State

Destination Table

Destination Connectors

Enabled Channels

Escalation Levels

Alert Enabled Channels

Overview of the Edit Alert View

Deployed State

Destination Table

Destination Connectors